As a practice, I have members of my team set up brief 15 minute phone calls with our clients. I find that it is a great way for us at Zweena to learn why people sign up with us, how they found us, etc… The several conversations to date have all been enjoyable and both parties appear to enjoy the opportunity to exchange ideas, feelings, and recommendations.
I had the pleasure of speaking with two different clients this week. One, a couple, was very happy with our Zweena service to date. Their goal is to have a Zweena Health Record so that they can now seek medical care from all around the US, picking from the best. They asked us some great questions and were filled with enthusiasm and hope. The other conversation was a single man who needed to have all his records in one place. Having suffered from an unfortunate event, he was looking for the service provided by Zweena that would collect, and digitize his medical information and have it available for him 24/7. He too had this air of optimism and hope.
This week reminded me that people need a company like Zweena and that Zweena is here for all people who want to have their health records digitized. Their optimism and hope lifted my spirits and the spirits of my team. Being consumer focused has not been easy, but we remain dedicated to this effort of helping consumers have a digital record, for themselves, for their families, for their loved ones.
I look forward to talking to more of our customers. Be optimistic and be hopeful.
Your email address will not be published