You are the only one with access to your Zweena Health Record (ZHR) through your secure user name and password. Only you can grant authorization to anyone you choose.. While Zweena takes strict measures to ensure security, part of that responsibility is shared by you. We cannot protect your information if you give your user name and password to someone else, or leave them exposed to others who then access your record.
If you elect to allow others to view your ZHR, they will be assigned their own user name and password that is linked to your ZHR.
No Zweena staff member will ever ask you for your password—we can’t even view it. If you have any doubt that someone might know your user name and/or password, please contact customer support immediately and we will help you generate a new password.
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