FEEDBACK
Must I use a computer to access my Zweena Health Record (ZHR)?
The preferred means of accessing your ZHR will be online. However, if you do not have the availability of a computer, a paper-based copy of your ZHR can be provided upon request.
Continue Reading >>What hardware is required?
Your computer must meet the following minimum specifications: A Pentium IV processor chip or higher 128 Megabytes of RAM Windows Operating System XP (Home Edition or Professional),Vista or Windows 7 Windows Internet Explorer Browser version 5.5 or higher Video Card and Monitor capable of displaying 256 colors and 1024 x 768 pixel resolution A functioning [...]
Continue Reading >>Can I tell if others have viewed my Zweena Personal Health Record?
Yes. Zweena keeps a log, tracking each time your ZPHR is accessed. If you desire a complete list of all access events to your account, one can be provided to you by the Zweena Support Staff upon request.
Continue Reading >>Who can access my information?
You are the only one that can grant access to your Zweena Personal Health Record (ZPHR) through your secure user name and password. You may grant authorization to others, such as your doctors or spouse, if you desire. You must give written authorization to family members, physicians, the school nurse, or others to access your [...]
Continue Reading >>Can I change my personal information?
You can manage the information that is in your Health Community by accessing the My Health Community tab.
Continue Reading >>How do I cancel my Zweena membership?
If you choose not to continue “with the free tria”l please see instructions below on how to opt-out. –> Change “with free trail” to “with your membership” Login as usual: Click on the purple Member “Login” button Logon to HealthVault Click the checkbox inside the “Security Image” Click the “Secure Sign-in” purple button Go to [...]
Continue Reading >>I was invited to access someone’s Zweena Personal Health Record. What should I do?
If you accept an invitation from someone to access the Zweena Health Record, you’ll be able to view, and possibly edit or delete the information in that record, depending on the access they’ve given you. The sharing invitation email includes a link to a page where you can accept or deny the sharing request. To [...]
Continue Reading >>Can I remove or change access to a Zweena Personal Health Record?
If you are the custodian of the Zweena PHR, you can modify the access permission on that record. Select the Shared Records tab and scroll down the Shared By Me list. Identify the record to be changed and click Edit. Select the revised permission or Remove Access and click Update. You will only be allowed to modify access to a [...]
Continue Reading >>How do I share my Zweena Health record?
Select the My Health Community Tab and locate the Zweena member whose record you would like to share. Select the Share button next to that member and complete the form. Remember only you choose the level of access you allow. You can let someone view and use but not modify information, view and modify information, or act [...]
Continue Reading >>With whom can I share a Zweena Health Record?
A Zweena Health Record can be shared with whomever you choose to, including: family members, spouse, and physicians. You can only share a record if you have been granted custodial access.
Continue Reading >>What kind of access can I grant to my record?
There are 3 levels of access that can be granted. Custodial access allows full access to all the information in the Zweena Health Record, with the ability to see, change, share, and delete any of that information. Custodial access is helpful for cooperative management of someone’s health. Be very selective about who you give custodial [...]
Continue Reading >>What does it mean to “share” your Zweena Health Record?
Sharing your record with a person you trust allows them to see, update, or delete information, depending on the level of access you give them. Partners use Sharing so that both can manage family health records. You might want to use Sharing to let an adult child or caregiver access your health information, or to [...]
Continue Reading >>Can I grant access or share my Zweena PHR with someone else?
You can share your Zweena Personal Health Record with trusted individuals. You determine who these are. You may want to share you ZPHR with your medical provider. Partners may want to grant access to each other’s records.
Continue Reading >>Can I delete members from My Health Community?
Yes, you can delete members from your Health Community. When you delete a member, Zweena will stop collecting records for them. Their information is still available via Healthvault.
Continue Reading >>How do I build My Health Community?
Building a Health Community is easy. Simply enter the names of the people that you will be collecting records for – typically the members of your family. Enter the names of the medical providers that you want us to collect records from. The Health Community has been built!
Continue Reading >>What is a Health Community?
Your Zweena Health Community is collection of the people whose medical information you wish to maintain and the doctors that provide care. Your Health Community will also include the people that you have chosen to share records with and those that have shared their records with you.
Continue Reading >>Can I add information to my Zweena Health Record (ZHR)?
All clinical information is provided by your doctor. You maintain your personal, Insurance, Emergency Contact, Advance Directives, and Employer information.
Continue Reading >>What does my Zweena Health Record (ZHR) include?
Your ZHR will include the following items: Your personal profile Your health history timeline Your family health history timeline Contact information of your entire healthcare team Health insurance information Health records you request: medical, eye, dental and other Current medications and dosages Your immunization record Allergies or sensitivities to drugs or materials, such as latex [...]
Continue Reading >>Can I access my HealthVault Account when I am signed into the Zweena Health Record?
When you are signed into the Zweena Health Record, you can easily access your HealthVault account by selecting the My Account tab and click on Manage HealthVault Account in the left column. You can also go to www.HealthVault.com.
Continue Reading >>
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