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How does Zweena ensure the security of my information?

Protection against Interception & Tampering To access your Zweena PHR, you will be given a unique user ID and password that ensures your information cannot be viewed or changed by anyone else. VeriSign®, a nationally recognized SSL Certification Service, is used to validate that Zweena is communicating only with the certified user’s computer. Your communication [...]

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Can I tell if others have viewed my Zweena Personal Health Record?

Yes. Zweena keeps a log, tracking each time your ZPHR is accessed. If you desire a complete list of all access events to your account, one can be provided to you by the Zweena Support Staff upon request.

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Who can access my information?

You are the only one that can grant access to your Zweena Personal Health Record (ZPHR) through your secure user name and password. You may grant authorization to others, such as your doctors or spouse, if you desire. You must give written authorization to family members, physicians, the school nurse, or others to access your [...]

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Can I create a Zweena PHR for my entire family and have them accessible to me all in one place?

Yes. With the correct authorization, Zweena will enable you to access your records along with the records of your family. There are a few rare exceptions related to older children. Regarding Minor Children Generally, parents and guardians have access to their minor children’s health records. There are three circumstances where parents do not have access; [...]

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What happens to my record if I cancel my service?

You many cancel your Zweena service after the annual term expires. If you decide to do so, your information will be available to you through your HealthVault account.

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Does Zweena comply with HIPAA regulations and standards?

Although Zweena is not a healthcare provider, Zweena is in compliance with the HIPAA (Health Insurance Portability and Accountability Act) requirements for privacy, security and data collection of protected health information. HIPAA is an important personal right which seeks to guarantee your medical privacy and allows you to have a copy of your medical records. [...]

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