FEEDBACK
What do I do if I forget my user name or password?
Follow the instructions as part of your HealthVault sign in. A password reset link can be mailed to you. Security measures include proof of identity in order to reset your password. Remember, no member of the Zweena staff will ever ask you for your password.
Continue Reading >>How does Zweena ensure the security of my information?
Protection against Interception & Tampering To access your ZHR, you will be given a unique user ID and password that ensures your information cannot be viewed or changed by anyone else. VeriSign®, a nationally recognized SSL Certification Service, is used to validate that Zweena is communicating only with the certified user’s computer. Your communication with [...]
Continue Reading >>Can I tell if others have viewed my Zweena Health Record (ZHR)?
Yes. Zweena keeps a log, tracking each time your ZHR is accessed. If you desire a complete list of all access events to your account, one can be provided to you by the Zweena Support Staff upon request.
Continue Reading >>Who can access my information?
You are the only one with access to your Zweena Health Record (ZHR) through your secure user name and password. Only you can grant authorization to anyone you choose.. While Zweena takes strict measures to ensure security, part of that responsibility is shared by you. We cannot protect your information if you give your user [...]
Continue Reading >>Does Zweena comply with HIPAA regulations and standards?
lthough Zweena is not a healthcare provider, Zweena is in compliance with all HIPAA (Health Insurance Portability and Accountability Act) requirements for privacy, security and data collection of protected health information. HIPAA is an important personal right which seeks to guarantee your medical privacy and allows you to have a copy of your medical records. [...]
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